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Relationship Building Strategies webinar series
Presented by Thought Transformation
5 webinar's from August 13 - December 10
Presented by experts Linda Bishop and Lucy Ke Gain, you can gain competitive advantage by strengthening relationships with prospects and customers.
- Learn practical strategies to increase customer satisfaction.
- Identify customer dissatisfaction before you lose business.
- Improve profitability by providing customers with a better experience and higher value.
All sessions take place at 10:30 am PST. This webinar series is recommended for owners, sales and customer relations workers.
Dates and Time, Sessions and Description
Date and Time |
Session Topic |
Description |
August 13th at 10:30AM PST |
Three Fatal Errors that Cost You Business |
Learn what mistakes clients won’t forgive and how to avoid them. |
September 10th at 10:30AM PST |
The Easy Way to Increase Sales |
Learn Techniques to cross-sell and up-sell customers, and increase sales and profits. |
October 8th at 10:30AM PST |
Sell More Profitably |
Discover what customers are happy to pay more for—and why. |
November 12th at 10:30AM PST |
Repair Ruptured Relationships, Reawaken Dead Accounts |
The insights you need to turn unhappy customers around and start them buying again. |
December 10th at 10:30AM PST |
Handle Complaints the Right Way |
Turn problems into profitable opportunities for new sales. |
Individual sessions are only $35.00. Save by purchasing four sessions for $140.00 and get the fifth session for FREE.
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Digital Printing Council - Total Immersion: Optimizing Color From Your Digital Press
September 13-14, 2010
PIA Headquarters - Sewickley (Pittsburgh), PA
The Digital Printing Council brings you the 'Total Immersion: Optimizing Color From Your Digital Press' workshop. Although color management and process control for toner-based digital presses involves many of the same techniques used for offset presses, the tools for and execution of those techniques can be very different. And while many digital press manufacturers offer training on how to operate their presses, output optimization, and color matching remains a hazy subject.
Total Immersion: Optimizing Color from Your Digital Press is a brand new workshop designed to supply you with a comprehensive look at what it takes to produce reliable, high-quality digital output. The instruction will provide a blend of two intense days of lab instruction and hands-on training to get you totally immersed—and totally knowledgeable—on the subject of digital color and press optimization.
Apply the troubleshooting, benchmarking, and maintenance skills you learn at Total Immersion: Optimizing Color from Your Digital Press to improve color output and consistency, increase production speed while maintaining quality, and build and ensure customer satisfaction.
For more information, contact Joe Marin at 800-910-4283 (ext. 731).
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The Synergy of Print - Printing Industries of the West Conference 2010
October 28-30, 2010
Monterey, CA
The Printing Industries of the West - including Visual Media Alliance (Northern California); PIA-Southern California; PIA-San Diego; PIA-Arizona, PIA of the Mountain States (including Colorado and New Mexico) and PIA of Utah presents a 2-day Conference focusing on multi-channel marketing, social media, entrepreneurship and the future of Print. Join us at the beautiful Monterey Plaza Hotel located on Cannery Row for The Synergy of Print. Beginning with a welcome reception and dinner at the Monterey Bay Aquarium this event is sure to be a blast for all those who attend.
The PIW Conference is a great opportunity to share and learn with your peers from all around the west coast. Several Seminars will be held covering topics that include the future of the industry, social networking and digital apps, multi channel marketing, netwroking and much more. Notable speakers include Rosemarie Monaco (President of Group M inc), entrepreneur Mike Duerling, industry leader Steven Schnoll, and print consultant Hal Hinderliter. This highly educational program will energize you and will give you tools to improve your business. Dont miss out on this years 2010 Conference. Register today!
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